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Mercedes-Benz Product Concierge


The Mercedes-Benz product concierge is an important component

The Product Concierge at Mercedes-Benz of Grand Blanc is committed to providing exceptional service to each and every one of our customers before, during, and after the process of acquiring a Mercedes-Benz.

Each customer receives individualized service from our Product Concierge as they are shown the features and functionality of their vehicle.Natalie Bommarito's banner

The Mercedes-Benz product concierge is an important component
The Product Concierge at Mercedes-Benz of Grand Blanc is committed to providing exceptional service to each and every one of our customers before, during, and after the process of acquiring a Mercedes-Benz.

Each customer receives individualized service from our Product Concierge as they are shown the features and functionality of their vehicle.

When to Set Up an Appointment

Natalie is ready to assist you with customizing the following features of your vehicle:

 

  • Connecting your phone via Bluetooth®*,
  • Setting up a music registry,
  • Programing the garage door opener,
  • Programming radio stations to your liking,
  • Using SiriusXM,
  • Using the navigation and communication capabilities,
  • Upgrading the vehicle’s safety and performance, and much more!

 

Natalie’s major job obligation is to ensure that the customer has a positive experience with their new vehicle, and she likes every minute of it.

Customers may have additional questions about some of the features due to the complexity of the design. A client may request that Natalie make a second delivery if they feel they require further support. The Second delivery gives Natalie the option to access a variety of resources in order to respond to any questions that a client may have regarding the product within that time period.

*Bluetooth® is a registered mark of Bluetooth® SIG, Inc.

Phone Numbers:Sales Hours:
  • Mon, Thu9:00 AM - 7:00 PM
  • Tue - Wed, Fri9:00 AM - 6:00 PM
  • Sat9:00 AM - 2:00 PM
  • SunClosed
Service Hours:
  • Mon, Thu7:30 AM - 7:00 PM
  • Tue - Wed, Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed
Parts Hours:
  • Mon, Thu7:30 AM - 6:00 PM
  • Tue - Wed, Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed

 

Mercedes Me Connect

The redesigned Mercedes me connect is faster, smarter, and more user friendly than ever before. Learn how to connect and use all the latest features Mercedes me connect has to offer in this how to video.

A step by step tutorial on how to create a new account on Mercedes me connect and add a new vehicle.

Learn how to pair a new vehicle to your Mercedes me connect account as an existing user.


How To

Learn how to use the Active Parking Assist feature to help you maneuver in and out of tight spaces.

The latest Augmented Reality technology from Mercedes-Benz will overlay important information, graphics and audio cues to help you find your way. Learn how to use the Augmented Reality system in this how to video.

An overview of the Mercedes-Benz Smart Key and the KEYLESS GO® features.

Mercedes-Benz of Grand Blanc is located at: 9099 Holly Rd • Grand Blanc, MI 48439
Mercedes-Benz of Grand Blanc 42.90034908373305, -83.62982470017177.