Today’s Mercedes-Benz vehicles offer an extensive range of technology, connectivity, personalization, comfort, and driver-assistance features. You do not have to learn everything at once.
The Mercedes-Benz Product Concierge at Mercedes-Benz of Grand Blanc provides personalized help before, during, and after vehicle delivery so you can become more comfortable with the features you use every day.
Natalie works one-on-one with Mercedes-Benz of Grand Blanc customers to help make vehicle technology easier to understand and more useful in everyday driving.
During delivery, she can help personalize important vehicle settings, connect compatible devices, review available technology, and answer questions about features specific to your Mercedes-Benz.
And if questions come up after you have had some time behind the wheel, you can reconnect with Natalie for additional guidance. Sometimes the best time to learn a feature is after you have actually had a chance to use the vehicle.
Mercedes-Benz of Grand Blanc:
810-695-4400
Your Product Concierge can focus on the features that matter most to you instead of trying to cover everything in a single delivery.
Get help getting started with the Mercedes-Benz App, connecting an eligible vehicle, and understanding available connected features.
Pair a compatible smartphone and learn how to use supported calling, media, and connectivity functions.
Explore available displays, navigation functions, voice controls, and infotainment features.
Review driver profiles, vehicle preferences, audio settings, ambient features, and other available personalization options.
Better understand the available driver-assistance features and settings equipped on your vehicle.
From SmartKey functions to convenience features, bring Natalie the questions that come up once you begin driving.
Vehicle features, connected services, and functionality vary by model, model year, equipment, device compatibility, and applicable service requirements.
Taking delivery of a new Mercedes-Benz is exciting, but there can also be a lot of information to absorb at once.
After you have driven the vehicle for a few days or weeks, you may find that you have new questions about settings, connectivity, navigation, or features you did not explore during your initial delivery.
That is a good time to reconnect with Natalie and focus specifically on the questions that matter to you.
Sometimes it is easier to see a feature in action. Explore these official Mercedes-Benz USA how-to videos, then contact Natalie if you would like help applying the information to your own vehicle.
Learn how to pair a compatible smartphone with the Mercedes-Benz MBUX infotainment system and manage multiple connected phones.
See how available Active Parking Assist can help with maneuvering into and out of suitable parking spaces.
Learn how available Augmented Reality technology can add visual information to navigation guidance.
Review Mercedes-Benz SmartKey functions and available KEYLESS GO® features.
Features shown may not be available on every Mercedes-Benz vehicle. Always refer to your vehicle’s Operator’s Manual for information specific to your model and equipment.
The current Mercedes-Benz App brings supported connected vehicle features and ownership tools together in one place.
Natalie can help eligible customers get started, connect their vehicle, and better understand the features available for their Mercedes-Benz.
Explore additional resources from Mercedes-Benz of Grand Blanc.
Learn more about the current Mercedes-Benz ownership app and available connected features.
Learn about online vehicle shopping, vehicle delivery, and complimentary service pick-up for eligible customers.
Find information about Mercedes-Benz Roadside Assistance and support when you need help away from home.
Connect with Natalie Bommarito, Mercedes-Benz Product Concierge, for personalized help with vehicle technology, connectivity, and features.
